Privacy Policy
At Sarah Maki Translation Services, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, maintain, and disclose information gathered from users (“User”) of the www.sarahmaki.com website (“Site”). By using this Site, you agree to the terms of this Privacy Policy.
Information We Collect
1. Information You Provide
When you register an account or interact with our services, we may collect:
- Name, email address, phone number, and postal addresses (home and business).
- Details of user requests, including uploaded attachments such as images, videos, or documents.
- Email addresses of your contacts when sharing requests.
2. Log Data
When you use our Site, we automatically collect:
- IP address, browser type, and operating system.
- Referring pages, search queries, and website interactions.
- Device identification numbers, mobile carrier information, and timestamps.
3. Cookies
Cookies are small data files that help improve your experience on our Site. We use:
- Persistent cookies: Save login credentials for future access.
- Session cookies: Enable features, analyse usage, and improve functionality.
You can modify browser settings to reject cookies, but this may limit some features of our Site.
How We Use Personal Information
We use your information to:
- Provide and enhance our services.
- Administer your account and personalise your experience.
- Understand your needs and preferences.
- Communicate updates and important information.
Geo-Location Information
We may use your IP address and uploaded photos with location data to enhance your experience.
Analytics
We use tools like Google Analytics to collect data, monitor usage, and improve user-friendliness. This includes visit timestamps, sources, and demographic information such as age and gender.
Information Sharing and Disclosure
1. User Preferences
Your personal information may be displayed on your profile based on your settings. Be mindful of the information you make public.
2. Service Providers
We work with trusted third parties for services like data storage, analytics, and payment processing. These parties access your data only to perform specific tasks and are bound by similar privacy obligations.
3. Third-Party Applications
If you access our services through third-party applications, your data may be shared with those providers. Ensure they have acceptable privacy practices.
4. Legal Compliance and Protection
We may disclose your data if required to:
- Comply with legal obligations.
- Prevent fraud or abuse.
- Protect the rights, safety, and property of Sarah Maki and its users.
5. Business Transfers
In the event of a merger, acquisition, or sale, your data may be transferred. We will notify you of such changes.
6. Non-Personal Information
Aggregated, anonymised data (e.g., usage statistics) may be shared for research or analytical purposes.
Managing and Deleting Your Information
Registered users can review, update, or delete their personal information via account settings. Requests for data deletion will be processed promptly, though backups may take time to update.
Data Retention
We retain your data while your account is active or as needed to provide services. Data may also be retained to comply with legal requirements or resolve disputes.
GDPR Compliance
We adhere to the General Data Protection Regulation (GDPR), ensuring:
- Personal data is stored securely and used only with explicit, informed consent.
- Data privacy is protected by default.
Personal data includes names, addresses, photos, emails, bank details, and IP addresses.
Changes to This Policy
We reserve the right to update this Privacy Policy. Changes will be reflected with an updated date at the bottom of this page. Continued use of the Site signifies acceptance of these changes.
Acceptance of Terms
By using this Site, you agree to the terms of this Privacy Policy. If you disagree, please refrain from using the Site.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@sarahmaki.com.